In May 2019, Ms. Hendricks was named Senior Vice-President, Sustainable Business and Enablement and as of May 2021 is EDC’s first Chief Corporate Sustainability Officer (CCSO). As CCSO, her mandate is to align EDC’s focus with the central pillar of its 10-year strategy, ensuring EDC takes a leading stance for Canada and its customers on ESG principles – embedding sustainable business principles and practices for the environment, human rights, social welfare into every EDC line of business, as well as enabling, evolving forward thinking innovations within EDC’s business lines to be more agile, efficient and effective.
Ms. Hendricks joined EDC in 2006. In her previous role as Vice-President Working Capital Solutions, she led a cross-Canada team devoted to meeting the working capital needs of small- and medium-sized companies. Prior to this, she led the transformation of EDC’s Financing and Investment groups, which accounts for more than 80% of the net revenue Export Development Canada generates annually. Ms. Hendricks has also led teams serving small businesses and investors in widely varied sectors, from fisheries and agriculture, to health sciences and light manufacturing.
Ms. Hendricks earned an MBA from the University of Ottawa and a Bachelor of Arts in urban studies from Carleton University. She also holds a Certified Financial Planner Designation. A member of the Digital Opportunity Trust (DOT) since January 2019 and appointed to Chair in June 2021. In 2020, she became a board member of the University of Ottawa and holds a seat on their Audit Committee.